Shipping Information
Shipping Policy
Free shipping on orders over $100 AUD Australia-wide.
We ship direct from our partner mills around the world using UPS, DHL Express or FedX — the same network trusted by the world's leading brands. No middlemen in the supply chain, no middlemen in the delivery.
Australia
Orders over $100 AUD ship free. Orders under $100 AUD incur a flat rate shipping fee of $9 at checkout.
| Destination | Delivery time |
|---|---|
| Metro and major cities | 3–7 business days |
| Regional and remote areas | 5–10 business days |
We ship to all Australian states and territories including WA, NT, and regional Queensland. If you're in a remote area and have questions about delivery, contact us before ordering and we'll confirm timeframes for your postcode.
New Zealand
A flat rate of $9 AUD applies to all New Zealand orders regardless of order value. Delivery typically takes 5–10 business days from dispatch.
How we ship
Every Club Acre order ships direct from our certified partners. This is how we keep prices low — no Australian warehouse markup, no third-party logistics fees. Your order goes from the mill straight to your door. The same as it would with other brands, just without the middleman.
You'll receive a tracking number by email as soon as your order is dispatched.
Dispatch times
Orders are dispatched within 1-2 business days of placement. During high demand periods — sale events, new launches, and the holiday season — dispatch may take longer. We'll always let you know if there's a delay.
Questions?
Contact us at hello@clubacre.com.au and we'll get back to you within 24 hours, Monday to Friday.